Frequently asked questions
What kind of products do you sell?
We specialize in smart home devices, innovative gadgets, and lifestyle products designed to make everyday living easier, safer, and more enjoyable.
Where do you ship?
We currently ship across Canada and select international locations. At checkout, you’ll see the available shipping options for your region.
Do you offer free shipping?
Yes! We offer Free Shipping on orders $75+ across Canada 🇨🇦.
How long will my order take to arrive?
1. Canada Orders: Typically 5–10 business days.
2. International Orders: Delivery times may vary depending on your location
(You’ll receive tracking information via email once your order is shipped.)
Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking link by email so you can follow your package’s journey.
What’s your return/refund policy?
We want you to love your purchase! If you’re not fully satisfied, you can request a return within 30 days of delivery. Please see our Refund Policy for full details.
How can I contact customer support?
You can reach us anytime through our Contact Page or by emailing us at [info@smartnestliving.ca] Our team is always happy to help.
Are your products under warranty?
Many of our products come with a manufacturer’s warranty. Please check individual product pages for details or contact us if you have questions about coverage.
Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, we’ll do our best to update or cancel it for you. Please contact us as quickly as possible after placing your order